Region 8 Mobility Solutions Center faced significant challenges with their mobility program management. The existing system based on Excel and manual reporting had become inadequate for their needs. As the program expanded across multiple counties, it became increasingly difficult to manage and track rides efficiently. The manual creation of reports for state and local reporting consumed a considerable amount of time and resources. Moreover, relying on Excel posed security risks that needed to be addressed urgently. Region 8 Mobility needed a comprehensive solution that could streamline database management, enable multi-county access, and enhance security measures.
To address these challenges, Region 8 Mobility Solutions Center devised a strategic plan to transition from their paper-based and Excel-dependent processes to a modern, digital workflow. The plan involved leveraging their existing processes and data while integrating automation, notifications, and escalation protocols. By embracing digital transformation, the organization aimed to reduce manual workload significantly and pave the way for scalable growth. The key objectives of the plan were to improve data management efficiency, enhance collaboration among mobility managers across counties, and ensure data security through a robust digital platform.
Schedule & Tracking Rides
Multi-County Access
Notifications & Escalations
Automated Manual Processes
Enhanced Security
Scalability
a tailored digital workflow and database management solution.
Digital Workflow Design
Multi County Access for Mobility Managers
Automated Notifications & Escalations
Dashboard for Data Driven Decisions
Reporting Dashboard
Database Management Solution
Resolutions for Documentation of Rides
Single and Multi-Stop Reservations
Security of Sensitive Data
