K.E.R.A.A is Knomatic's Emergency Roadside Assistance Application
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Don't change your process; digitalize it!
GPS technology- uberization of emergency mobile repair assistance.
Your work orders are digitalized- access your forms offline or online.
The dashboard pulls information from all data sources and puts them in one spot. Control what is essential to you and sort any data.
Chat functionality is integrated with your software to maintain communication with the dispatch team throughout the repair process.
Uber-like experience with real-time tracking without an app.
Dispatchers can create a work order without making a phone call and assign a nearby mechanic.
Track ETA of technician and stages of work. Start to finish time-stamps and notifications.
Chat functionality between dispatch, driver, and technician. Before and After pictures are loaded into the work order.
The driver signs off on the completed job, creating an invoice. The invoice is auto-generated into Quickbooks or your accounting software.
K.E.R.A.A. has integrated chat functionality for communication between the Dispatcher, Driver, and Technician. Eliminates all back-and-forth communication between everyone involved in the repair.
Easily communicate with the technician or company dispatcher about your repair.
Easily communicate with the technician and driver about the repair.
Communication with the driver and dispatcher about the repair process and parts needed for repair.
Emergency Road Side Repair Assistance Software
Every step of the repair process is time- stamped to show proof of work, so you know exactly how long each step took.
Our portal will allow your customer the ability to place orders and track repairs without making a phone call.
Automated invoicing can be integrated into your accounting software.
SAVE TIME AND GET PAID FAST!
GPS technology gives you transparency and allows an ETA of technician to the repair location. Real-time visibility without an app.
Before and after pictures and receipts can be created to provide the customer with the repair details.
The information from the breakdown repair, including notes, pictures, timestamps, and receipts, can be created to provide the customers with the repair details.
