KERAA is Knomatic's Emergency Roadside Assistance Application
Don't change your process; digitalize it!
GPS technology- uberization of emergency mobile repair assistance.
Your work orders digitalized- access your forms in offline or online mode.
The dashboard pulls information from all data sources and puts them in one spot. Control what is essential to you and sort any data.
Chat functionality is integrated with your software to maintain communication with the dispatch team throughout the repair process.
Uber-like experience with real time tracking without an app.
Dispatchers can create a work order without making a phone call and assign a nearby mechanic.
Track ETA of technician and stages of work. Start to finish timestamps and notifications.
Chat functionality between dispatch, driver, and technician. Before and After pictures are loaded into the work order.
Driver signs off on the completed job, and an invoice is created. The invoice is auto-generated into Quickbooks or your accounting software.
The dashboard allows you to see all work orders and their status. Customize views based on what you want to see and the data you want to sort.
Forms are your work orders; the fields on the work order are based on the data you want to collect and your requirements.
K.E.R.A.A. has integrated chat functionality for communication between the Dispatcher, Driver, and Technician. Eliminates all back-and-forth communication between everyone involved in the repair.
Easily communicate with the technician or company dispatcher about your repair.
Easily communicate with the technician and driver about the repair.
Communication with the driver and dispatcher about the repair process and parts needed for repair.
Brings structure to Roadside Assistance with a
complete suite for digitalizing your work processes.
Emergency Road Side Repair Assistance Software
Every step of the repair process is time stamped to show proof of work so you know exactly how long each step took.
Our portal will give your customer the ability to place orders and track repairs without making a phone call.
Automated invoicing can be integrated into your accounting software.
SAVE TIME AND GET PAID FAST!
GPS technology gives you transparency and allows and ETA of technican to the repair location. Real time visibility without an app.
Before and after pictures and reciepts can be created to provide the customer with the details of the repair.
All of the information from the breakdown repair including notes, pictures, timestamps and reciepts can be created to provide the customers with the details of the repair.