Crown Diesel Trucking Business Needed Technology To Go Paperless and To Scale Their Business.
After running their successful emergency roadside diesel truck repair business in Houston, TX, for 26 years, the Zorbas family wanted to expand the company to the entire State of Texas. They realized their new plan would only be possible by embracing technology and digitalized the entire breakdown process.
The plan was to remove the paper and all other inefficiencies from the Crown Diesel 24/7 breakdown process.
Monitoring & Tracking Jobs
Onboarding Mechanics
Job Costing & Invoicing
Capturing Job Information
Uploading Pictures
Accounts Receivable
Geo-track the Breakdown
Web & mobile applications, which included:
Automated the Billing and Collection Process
Integrated Approval Procedures
Auto-Generated Invoices
QuickBooks Integration
Transparency & Full Visibility with Breadcrumb Trail
Google Maps Integration
Call Center Integration
Paperless Onboarding
Realtime Documenting, Tracking, and Mapping
Chat Functionality
Time-Stamped Start to Finish
Customer Portal For Creating Work Orders & Status
Before & After Photos
The app that Knomatic created for Crown has made my life easier. Within weeks of launching, we shaved off almost 90 minutes from the average arrival time for a breakdown. Working with the Knomatic team has been great. The team listens to us and quickly makes changes and updates. Their responsiveness is world-class.
JESSE ZORBAS
PRESIDENT & HEAD OF DISPATCH
CROWN DIESEL 24/7
Working with Ben and the Knomatic team to create this application was a great experience. Now that we have it, I can’t believe we did business without it for all those years. I have total visibility into every step of the process to keep our operation running smoothly.
MAX ZORBAS
CHIEF OPERATING OFFICER
CROWN DIESEL 24/7
The adaptive, flexible platform works for a one-truck operation to a nationwide roadside repair company.
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